How to Send the LinkTrain Welcome Email to Employees

Download the LinkTrain Welcome Email Template to customize and send to employees before launch.

This email helps introduce the learning management system, explain why training is required, and provide employees with their login instructions.

When to use this email

Send this email when:

• your company is ready to launch LinkTrain
• employee accounts have been prepared
• training roles have been assigned
• employees are ready to begin their required training

Before sending

Before sending the email, confirm:

• the site is live and ready for employee access
• user accounts have been created
• training has been assigned by role
• login credentials are ready
• your company contact name is correct
• estimated training times are included for each role

Recommended template

Subject line: Welcome to Pearson Safety Solutions Training

Hello [COMPANY NAME] team,

We are excited to announce the launch of our learning management system for safety training, Pearson Safety Solutions (PSS).

Based on each person’s role and exposure, specific training will be assigned. Completing this training supports a safe workplace and helps fulfill regulatory requirements.

Please allow enough time to complete your assigned training:

• [Role 01] — [0] hour and [00] minutes
• [Role 02] — [0] hour and [00] minutes
• Spanish/Other Languages — allow additional time, as module length may vary

To log in or recover your login information, visit:
www.PearsonSafety.com/login

Your initial login credentials are below. If you need assistance, please contact [CONTACT] or Pearson Safety Solutions support at Support@PearsonSafety.com or 866-982-7233.

• Username, if you have a company email: your email address
• Username, if you do not have a company email: FirstName.LastName.RT
  Example: John.Smith.RT
• Password: LastName[####]
  Example: Smith[###] or Lopez[###]
  Passwords are case sensitive.

Thank you,

What to customize before sending

Update these placeholders before sending the email:

• [COMPANY NAME]
• [Role 01] and training time
• [Role 02] and training time
• any additional roles and training times
• [CONTACT]
• password format details, if needed

Notes for administrators

Training time

List the estimated completion time for each role so employees know what to expect before they begin. The training time will be discussed with the Safety manager. It will be listed on the training plan you have. 

Username format

If employees have a company email address, their username should be their email address.

If employees do not have a company email address, use the username format:
FirstName.LastName. and then the ending decided by you and Pearson. 

Password format

Use the employee’s last name and assigned numbers in the required password format.

Because some employees may have multiple last names, confirm the correct last name format before sending credentials.

Language timing

If employees will complete training in Spanish or another supported language, allow additional time because module length may vary.